Social Media and Customer Service
Companies everywhere and in every industry now use social media as a means to augment their customer service. They actively respond to complaints, answer queries, offer guidance, respond to online…
Tips for Achieving Brand Continuity on Social Media
High-quality brands display continuity across all social media platforms where they are active. Regardless of the platform (Facebook, Twitter, LinkedIn, Instagram, YouTube, TikTok and more), users engage with the same…